HPC Engineer, System Acceptance and User Environment (Early Career)
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Oak Ridge National Laboratory
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Oak Ridge, TN
SessionJob Postings
DescriptionThe Organization
The National Center for Computational Sciences (NCCS) provides state-of-the-art computational and data science infrastructure for technical and scientific professionals to accelerate scientific discovery and engineering advances across a broad range of disciplines. As an important part of the broader High-Performance Computing (HPC) infrastructure, the division also hosts the Oak Ridge Leadership Computing Facility (OLCF), a Department of Energy Office of Science User Facility.
The Team
The System Acceptance and User Environment Group of the Operations Section ensures the functionality, performance, and usability of new NCCS systems through activities such as test development, acceptance, software installation, documentation, and early user support for all NCCS pre-production systems. The group supports the NCCS in delivering robust and resilient integrated ecosystems to its user community, as well as the ubiquitous need for data orchestration and workflow management requirements that come as part of an evolving convergence of high-performance computing(HPC)and data analytics.
Major Duties/Responsibilities
The role comprises the following primary functions:
Take technical ownership of user reported problems and provide hands-on support for scientific applications and libraries and users of high performance computing systems and clusters
Compile and debug large science and engineering applications.
Identify and resolve system-level bugs in conjunction with other technical staff
Work with vendors to resolve issues and implement changes as necessary.
Install third-party software applications and tools and provide documentation for usage
Develop and execute system tests to ensure newly deployed systems can support user workloads
Proactively ensure that users have up-to-date information about the system, including any changes and their impact on the users. HPC User Support staff are very involved in researching and developing documentation and reference material during system early-use and upgrade phases, as well as maintaining them throughout system operation
Participate in the development, maintenance, and delivery of training and outreach materials to users
Respond to general administrative questions (e.g., system status, requests for accessor special accommodation)
Implement special projects as requested (e.g., metrics, cyber security, policy discussions)
Basic Qualifications
Bachelor’s degree in computer science or related field
Prior experience with multiple programming languages and technologies including at least one of the following:
Fortran
C
C++
Perl
Python
Shell scripting (e.g., bash, ksh) in a Linux or Unix environment
Preferred Qualifications
Bachelor’s degree and 2+ years of relevant experience, or MS and 1+ year of relevant experience
Experience building and installing scientific software and other 3rd party software applications on HPC systems
Experience with HPC schedulers and resource managers
Experience executing scientific software on HPC systems
Experience writing user documentation
Experience developing and delivering training for users
Strong technical and analytical skills
Strong verbal and written communication skills
Maintains the highest level of professionalism at all times when interacting with internal and external customers
Demonstrates a high-energy, positive attitude and commitment to quality customer service
Contributes to a positive team environment within the center by demonstrating a strong work ethic, effectively communicating with others, and proactively anticipating center and user needs
Experience coordinating and running support teams
Understanding of the requirements of a DOE, DoD, and/or NSF HPC center
Benefits
ORNL offers competitive pay and benefits programs to attract and retain talented people. The laboratory offers many employee benefits, including medical and retirement plans and flexible work hours, to help you and your family live happy and healthy. Employee amenities such as on-site fitness, banking, and cafeteria facilities are also provided for convenience.
Other benefits include: Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan, Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, Relocation Assistance, and Employee Discounts.
The National Center for Computational Sciences (NCCS) provides state-of-the-art computational and data science infrastructure for technical and scientific professionals to accelerate scientific discovery and engineering advances across a broad range of disciplines. As an important part of the broader High-Performance Computing (HPC) infrastructure, the division also hosts the Oak Ridge Leadership Computing Facility (OLCF), a Department of Energy Office of Science User Facility.
The Team
The System Acceptance and User Environment Group of the Operations Section ensures the functionality, performance, and usability of new NCCS systems through activities such as test development, acceptance, software installation, documentation, and early user support for all NCCS pre-production systems. The group supports the NCCS in delivering robust and resilient integrated ecosystems to its user community, as well as the ubiquitous need for data orchestration and workflow management requirements that come as part of an evolving convergence of high-performance computing(HPC)and data analytics.
Major Duties/Responsibilities
The role comprises the following primary functions:
Take technical ownership of user reported problems and provide hands-on support for scientific applications and libraries and users of high performance computing systems and clusters
Compile and debug large science and engineering applications.
Identify and resolve system-level bugs in conjunction with other technical staff
Work with vendors to resolve issues and implement changes as necessary.
Install third-party software applications and tools and provide documentation for usage
Develop and execute system tests to ensure newly deployed systems can support user workloads
Proactively ensure that users have up-to-date information about the system, including any changes and their impact on the users. HPC User Support staff are very involved in researching and developing documentation and reference material during system early-use and upgrade phases, as well as maintaining them throughout system operation
Participate in the development, maintenance, and delivery of training and outreach materials to users
Respond to general administrative questions (e.g., system status, requests for accessor special accommodation)
Implement special projects as requested (e.g., metrics, cyber security, policy discussions)
Basic Qualifications
Bachelor’s degree in computer science or related field
Prior experience with multiple programming languages and technologies including at least one of the following:
Fortran
C
C++
Perl
Python
Shell scripting (e.g., bash, ksh) in a Linux or Unix environment
Preferred Qualifications
Bachelor’s degree and 2+ years of relevant experience, or MS and 1+ year of relevant experience
Experience building and installing scientific software and other 3rd party software applications on HPC systems
Experience with HPC schedulers and resource managers
Experience executing scientific software on HPC systems
Experience writing user documentation
Experience developing and delivering training for users
Strong technical and analytical skills
Strong verbal and written communication skills
Maintains the highest level of professionalism at all times when interacting with internal and external customers
Demonstrates a high-energy, positive attitude and commitment to quality customer service
Contributes to a positive team environment within the center by demonstrating a strong work ethic, effectively communicating with others, and proactively anticipating center and user needs
Experience coordinating and running support teams
Understanding of the requirements of a DOE, DoD, and/or NSF HPC center
Benefits
ORNL offers competitive pay and benefits programs to attract and retain talented people. The laboratory offers many employee benefits, including medical and retirement plans and flexible work hours, to help you and your family live happy and healthy. Employee amenities such as on-site fitness, banking, and cafeteria facilities are also provided for convenience.
Other benefits include: Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan, Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, Relocation Assistance, and Employee Discounts.
Company DescriptionAs the largest Department of Energy science and energy laboratory, ORNL engages in diverse research activities that support the department’s mission of ensuring America’s security and prosperity by addressing its energy, environmental and security challenges.
Leveraging the talents of its world-class researchers and exceptional support staff, Oak Ridge National Laboratory is helping solve critical scientific and technical challenges and, in so doing, creating economic opportunity for the nation. ORNL provides access to unique facilities, laboratories, and equipment, drawing thousands of visiting researchers each year. A vibrant and welcoming scientific community, ORNL embraces the pursuit of innovative ideas and invests in its people to ensure their success.
Benefits at ORNL:
ORNL offers competitive pay and benefits programs to attract and retain talented people. The laboratory offers many employee benefits, including medical and retirement plans and flexible work hours, to help you and your family live happy and healthy. Employee amenities such as on-site fitness, banking, and cafeteria facilities are also provided for convenience.
Other benefits include: Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan, Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, Relocation Assistance, and Employee Discounts.
ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. UT-Battelle is an E-Verify employer.
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Event Type
Job Posting
TimeWednesday, 16 November 202210am - 3pm CST
Location