HPC Storage Analyst
DataDirect Networks
DescriptionThe HPC Storage Analyst function is a customer facing role that is, at its core, focused on being a single point of contact and technical advisor for a strategic customer. The candidate must be able to manage customer expectations in demanding situations, provide technical support to a specific customer on routine management and operation of existing DDN equipment.

Job Functions/Responsibilities:
  • Be the main escalation point for the customer for high performance filesystem solutions
  • Resolve file system issues on large, scalable customer systems and ensure customer satisfaction
  • Responsible to liaise with sales, support and engineering teams for problem resolution
  • Demonstrate a thorough technical understanding of clients’ needs, including how those pertain to DDN products and services
  • Create test plans and procedures for customer upgrades and troubleshooting
  • RequirementsMinimum Requirements:
  • Must have 5+ years’ experience in a similar technical role
  • BSc in Electrical Engineering, Computer Science, Mathematics, Sciences, or equivalent
  • This position requires a TS/SCI clearance level
  • Experience supporting post-sales efforts is essential to success in this position
  • Proven in-depth technical knowledge and problem analysis skills
  • Must comply with all government mandated health and vaccination requirements Essential Technical Requirements:
  • Experience in Lustre; administration/implementation/support
  • Strong knowledge of Linux architecture and fundamentals
  • Good understanding of the technical fundamentals of the system infrastructure including open system platforms (UNIX, Linux, Windows), networking, and file system.
  • Demonstrable understanding of data storage concepts: RAID/Erasure Coding, block storage, file systems, etc.
  • Understanding of networking concepts: IP, TCP, routing, etc. Preferred Technical requirements include:
  • Other parallel filesystems such as Spectrum Scale or StorNext
  • Experience reading, writing and debugging shell and Python or Perl scripts
  • Networking (InfiniBand Definite Plus)
  • Experience working with NAS protocols: NFS, CIFS, FTP, sftp, etc.
  • Experience working with authentication protocols (Active Directory, LDAP)
  • Scripting Experience (Python, PHP, JavaScript..etc..)
  • Company DescriptionDataDirect Networks (DDN.com) is a world leader in massively scalable storage systems. Headquartered in Chatsworth, California, we are the leading provider of scalable high performance data storage. DDN enables its customers to extract value and deliver results from their information. Our customers include the world’s most data-intensive organizations and Enterprises, with use cases ranging from online content and social networking, high performance cloud and grid computing, artificial intelligence, machine learning, life sciences, media production, security and intelligence. Learn more about what DDN has to offer, its products and customers at www.ddn.com
    Event Type
    Job Posting
    TimeWednesday, 16 November 202210am - 3pm CST
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